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Our IT Support Team plays a crucial role in ensuring the smooth implementation and functioning of technology. One of the key responsibilities our team is to provide timely solutions to a wide range of technical issues faced; from infrastructure down to our end-users. Whether it’s setting up new devices, resolving network connectivity issues, or troubleshooting software glitches, the Advance2000 Support Team is here 24/7 to lend a helping hand. Our industry expertise and problem-solving skills are essential in maintaining productivity and efficiency across our client’s organizations.
HOURLY SUPPORT
No commitment required, hourly support is available for any IT incident when you need it.
PREMIUM SUPPORT
Proactive IT Management and Support, aimed at building an organizational partnership with Advance2000 to keep your entire IT running at its best and your business operating at peak efficiency.
Get support on all your IT needs at anytime.
Helping you is our driving purpose, our people are the best in the industry and are always ready to help. Your complete satisfaction is our sole priority. Anything less is unacceptable.
If we cant solve it remotely, we will visit your site and help you with all your IT requirements whenever its needed.
Get help and Support on IT projects. We can help you deploy your projects in half the time.
Services aimed at identifying opportunities, risks & modernizing your business.
If we cant solve it remotely, we will visit your site and help you with all your IT requirements whenever its needed.
Subscribing to Advance2000 Premium Support will make your business operate at the highest levels of efficiency. You get proactive monitoring, security, vulnerability upgrades, management of your IT in addition to live responsive 24x7x365 support.
Support services for device compliance.
Support services for users and desktops.
Support services coverage for users, desktop, servers, patching, and maintenance.
Support services to fully manage your IT needs which include all of premium bronze, premium silver, IT strategy, and compliance.
*1 NOC monitoring services available for servers and server outages
*2 Business Applications require vendor support contracts
*3 NOC monitoring services available when purchasing MSP antivirus through Advance2000 (ransomware, trojan, virus, botnet)
*4 Advance2000 routinely runs external security scans on data cloud customers and provide recommendations to our customer to align with ever changing security standards
*5 Webhosting support is for any webhosting through Advance2000